Returns & Exchanges
At Bloomex, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, we offer a 30-day return window to ensure your home feels exactly right.
Return Process
- 1.Initiate Your Request
Log into your Bloomex account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Place the items back in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.